I need some help, where do I go?

If you need any assistance, go to https://venomslair.freshdesk.com/support/solutions/articles/1000206618-irc-clients and download a client.  Once you have a client, you can connect to the IRC using the instructions provided, then ask someone in the #venomslair channel (I am the only one in that channel, so please be patient as there are a lot of times I am not available).  If you get no answer, then try back again later.  DO NOT write in caps, spam the channel, or pm anyone in the channel; if you do, you may be banned.  You can also click on New support ticket, and we will look at it and get back to you.